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Building a UX Team: Change Is the Only Constant!

Building a UX team is a journey, not a destination. You need a strong vision, a capability blueprint, training, and team-building for success.

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Leading the Rebels: A UXer’s Guide to Shifting Your Organization to...

A review of Transform by Gerry McGovern. A resource for UX professionals who want to make their organizations more customer-centric.

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Creating Usability Maturity Models for Large-Scale Projects

The Usability Maturity Model (UMM) is used to plan, measure and track the usability growth during product development so teams will know when their products are ready for launch. 

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The Ultimate Introduction to Scrum (Book Review)

For many years, “scrum” and “agile” were the biggest buzzwords of the startup scene, growing to prominence as some of the biggest teams in the world adapted the processes for daily work. What was...

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On Becoming a UX Manager: New Skills, Requirements, and Rewards

Stepping into a UX management role is easier when you understand the opportunities and challenges of your new job.

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10 Steps for Drafting a User Research Program, Part 1

Research project planning provides benefits to both partners and practitioners alike. This article outlines the first five of ten recommended steps for research program planning.

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10 Steps for Drafting a User Research Program (Part 2)

Research project planning provides benefits to both partners and practitioners alike. This article outlines the second five of ten recommended steps for research program planning.

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A Day in the Life of a UX Manager

A look into the daily life of UX managers who play a unique role in UX practice.

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UX Governance for Education in the Time of COVID-19

Presents a case for the need to create UX governance structures to guide the development of online education during COVID-19.

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UX Integration: The Proverbial Stumbling Stones on the Road to UX Paradise

Many UX professionals have a strong desire to fully integrate user experience into their organizations. There are many obstacles that might challenge perfect integration.

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